FAQs

Which pack size is right for me?

16″ or 19″ torso size? Check out this video for more information:


What’s the difference with your Gridstop or laminate models?


Our Gridstop material lends for a lighter more abrasion resistant pack but the Laminate material keeps its water proofing properties longer and has a sleeker look.


Warranty


Return unused packs for a full refund or exchange (if in stock).
We guarantee against defects in materials or manufacturing.
Let us know if something is wrong and we will work to make it right.


Do you offer Repairs?

Yes! If you encounter any unusual damage within 1 year or 2,000 miles send send us your pack and we will get it fixed up for you!

Please fill out this form and place it in the large front pocket of your pack.

https://palantepacks.com/wp-content/uploads/2019/01/Palante-Packs-Repair-Form-2019.pdf