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shipping:


  • we use ups and usps. tracking info will be sent to you once the order is shipped.
  • we ship out 2 times per week. if there is a delay wth your shipment we likely are on a trip and will return shortly.
  • we don’t have any more info regarding tracking than you do.
  • if your tracking info says “in transit” but is taking longer than expected, all we can do is wait. it will be updated eventually. we cannot contact anyone to access more info about your shipment.

international shipping:


  • priced in us dollars and shipped via ups  or usps
  • usps first class is the cheapest option, but we recommend choosing usps priority or ups.  
  • please be aware that packages may be subject to delay and additional taxes and duties at the port of entry
  • once the package lands in the destination country/customs, it’s out of our hands. please be patient. 
  • please notify us if the pack has been returned to sender.
  • please include your phone number in the order. 

exchanges:

  • if you ordered the wrong size and want a different size there are two options:
    • if the desired pack is in stock: email us for a return, send the pack back and then order the new one. we will refund the original order upon receiving it from you.
    • if the desired pack is not in stock: email us to see if we have any left from the batch and we will see what options we have for you.

returns:


  • email us to return unused products within 2 weeks of receiving your order.
  • we do not accept returns on products marked “all sales final”

warranty:
   
    manufacturing defects 

  • we take full responsibility for manufacturing defects. reach out out to us and we will send you a replacement pack asap at no charge to you.
  • examples of manufacturing defects: ice axe loop caught in the wrong seam, elastic shock cord not secured properly, misplaced or missing bartacks, incorrect buckle placement, etc.

    wear and tear 
  • we expect your pack to last your full thru hike. reach out to us if there is an issue that renders your pack unusable and we will look over what is happening. we will often replace the pack if it seems to be used under under normal circumstances encountered while hiking. (replacements may not match your original order, as they are inventory dependent)
  • we issue partial refunds for smaller issues with your pack that do not necessarily render it unusable. the amount will depend on the defect. 
  • examples of partial refunds: failures that do not affect the overall structural integrity of the pack, elastic shock cord tearing or coming out of seam, stitches tearing due to improper sewing, non widespread delamination, issues that can be repaired relatively easily, etc. 
  • we do not accept returns or warranty on packs that have been replaced. 


    repairs 

  • we don’t offer repairs.
  • please understand that this pack will not last a lifetime under heavy use. we have tested and used these packs extensively and deem them sufficiently durable for thru hiking.

media:    

instagram
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newsletter

emails:


  • please be nice ☮. we’re hikers just like you. if something’s up with your order we’ll make sure it’s fixed.
  • we answer emails 2-3 times per week.. and sometimes we’re out on trips.

production updates:


  • please refer to the estimates listed at the bottom of each product box for future batches of packs. 
  • if we do not have any info listed we are not sure when it will be available again. 
   


if you have any questions, please contact us at general@palantepacks.com

LOREM IPSUM

desert pack


“desert pack was designed for desert hiking. made  from ultra weave and dyneema mesh (our most durable fabric combo yet). It has a tad more volume  when compared to the V2 to acccomodate for long water carries and shoulder season conditions.  side pockets are roomy  and adjustable and easily fit two water bottles. first ever integrated stake pocket on the front mesh.  bottom and shoulder strap pockets.“


400d ultra weave or 210d gridstop, dyeema mesh,  3/8″ evazote foam, spacer mesh, 15mm nylon webbing, aluminum adjustable tension hook, 1.5″ nylon webbing hipbelt, plastic hipbelt buckle. 
more materials info

weight: 550 g, 19.4 oz; 569 g, 20.1 oz
volume: 37L, 43L
size: 17”, 19”
sizing photos /  more photos



︎ $240
eggplant gridstop
17” torso length ︎ ︎ add to cart ︎  
19”  torso legth ︎ ︎ add to cart ︎  

︎ $270
white ultraweave
17” torso length ︎  ︎ add to cart ︎
19”  torso legth ︎  ︎ add to cart ︎


joey


“ joey is built for total accessibility. designed around carrying water up front to distribute weight efficiently. the shoulder straps are made from two layers of 3d mesh that stretch a bit and mold to your shoulders. they are nice and wide, which helps when loads get a little heavier. the main pockets on the straps both fit a 500 ml bottle. under those there are little stash pockets for small things. the side pockets and bottom pocket give tons of reachable space for all you may need throughout the day.“


210d gridstop or 100d robic nylon/210d ripstop nylon, 70d pu coated nylon ripstop, ultramesh, spacer mesh, 15mm nylon webbing, aluminum adjustable tension hook. handmade in vietnam. 
more materials info

weight: robic 395 g; 13.9 oz | gridstop: 419g; 14.8 oz
volume: 24L
size: 18″ torso length (one size)
sizing photos /  more photos


︎ $240                                                             
gridstop
black ︎  ︎ add to cart ︎
eggplant/powder blue ︎  ︎ add to cart ︎

robic
black ︎  ︎ add to cart ︎  
black/powder blue ︎  ︎ add to cart ︎




rolling tray


“tray for rolling paraphernalia on. the all-around lip keeps things from falling out”

made with sustainable carbon fiber. embosed with our logo on backside.

dimensions:  3 in x 5 in 
weight: .7 oz, 21g  

︎  $65
one size ︎ ︎ add to cart ︎

*all sales final*


titanium pipe


“titanium pipe with a twist off bowl for easy cleaning. comes with a repurposed poker made from a bicycle spoke”

made with medical grade titanium. bare titanium with matte finish. 

dimensions:  3.2 x .37 in 
weight: 17.5 g, .6 oz

︎  $35
one size ︎ ︎ add to cart ︎

*all sales final*


wide water bottle 


“collapsible water bottle that fits perfectly into your joey chest pocket. wide neck design for convenient water filtering into.”

500 ml, made with recycled materials, 100% bpa and pvc free

weight:  39.3g 
heat tolerance: -4* - 122* fahrenheit


︎ $20
purple  ︎ ︎ add to cart ︎
grey ︎ ︎ add to cart ︎